SALES MANAGERS IN MALAYSIA

There's no greater act of hospitality than to embrace a stranger as one's own. Inspired by the legendary land featured in James Hilton's novel Lost Horizon published in 1933, the name Shangri-La encapsulates the serenity and service for which Shangri-La is renowned worldwide. 

Today, Hong Kong-based Shangri-La Hotels and Resorts, one of the world’s most respected hotel companies, owns and/or manages over 80 hotels under the Shangri-La, Kerry and Traders brands, with a rooms inventory of over 34,000. 

Over four decades the group has established its brand hallmark of ‘hospitality from the heart’. 

The group has a substantial development pipeline with upcoming projects in Mainland China, Ghana, Hong Kong, India, Indonesia, Italy, Mongolia, Myanmar, Philippines, Singapore, Qatar, Sri Lanka and United Kingdom. 

DUTIES

Personally handles and actively supervises the management of key accounts in each of the hotel’s revenue contributing market segments.

Develops and executes effective business development strategies.

Maintains a high level of exposure for the hotel in major market area through direct sales, telephone, fax, and written communications

Builds positive working relationship with all departments of the hotel; ensures understanding of sales programs and the wants, needs, and expectations of customers/guests.

Work closely with the National Sales Office(s) to assist the team in optimizing revenue generation.

REQUIREMENTS

Degree/Diploma in Hotel/Events Management.

At least 2 years of working experience in similar capacity with 5-star international hotels.

Possess good customer and interpersonal skills.

Proficient in both oral and written English